A New Voice In Communication
Fresh from the Cisco Meraki factory and off the UPS truck I unbox a Meraki MC74. 100% Cloud managed using the cloud-hosted Meraki Dashboard. More details on the Meraki Site.
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David Cappello (KG5EIU) 
July 3, 2016 at 10:32 am
What is in the box? It’s a gimped tablet with a handset.
The back end does not work. The only functionality that works at the moment is direct dial to phone. IVR menus cause dropped calls, your caller will literally be disconnected once they dial your extension. Forward to a cell phone? Drops those calls too. Transfer to another phone on the MC network? Yep, might as well hang up on the caller yourself, because the MC will do it for you if you don’t. This product is an embarrassment to Cisco and Meraki.
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July 3, 2016 at 2:11 pm
Tom, That has not been my experience. (I am not just saying that because I work for Cisco) But I have also not put it to full use yet since I am still waiting on ATT to port my number and I have a temp number from Intelepeer. One thing with the cloud and Meraki is updates seem to come fast and quick – they just added the ability to forward voice mail to an email address. I have an IVR setup (that had to be the most easy one I have ever setup) and used voices from a script a built on my Mac for the audio prompts – fun! I should have my number ported over later this week and I’ll be doing more testing in the future.
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August 17, 2016 at 9:17 am
There are no other features other than Direct dial to phone. I agree it is very unexpected thing from meraki.
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August 17, 2016 at 9:22 am
Simo – A bit basic but I am sure there will be more features – but out of the box it does have an IVR that works well, also has VM, and also has conference for 10 seats and has MOH. The IVR faction has been really good for me since it “screens” my calls and I no longer get ANY robo calls.
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